Intuit proseries support hours. Welcome to Intuit Accountants Support.

Intuit proseries support hours For our hours of operation and more on how to contact us, see here. ProgramData is a hidden folder. Open Windows File Explorer. Downloaded the 2020 software back in November without any problems. com by mentioning subject with your username "NoreenC " 0 Cheers Reply. ; Make note of the code listed beside "Provide this pay-per-return code when prompted": Don't close the pop-up window or the code will no longer be valid. To clarify: Our Customer Success team offers extended support hours during tax season. For ProSeries Basic, the menu option is located under Tools. Customer service and technical support: 1-800-933-9999: See hours of operation below. Full Name When entering meals & entertainment expenses, enter the total amount before any limitations have been applied. I am hoping I am just too early and it's not an actual issue, but has anyone else tried to transfer W2's from EasyAcct to the Information Return System yet? Find answers to your questions about forms with official help articles from Intuit Accountants. com/community/order-products-from-intuit/help/how-to-contact Select your program to view our phone number and hours of operation. This article will help you sign in to your Intuit My Account dashboard. To sign in to My Account for ProSeries: Click My Account to open the sign in screen. Pricing, features, service and support options are subject to change at any time without notice. If you need Call; Customer service and technical support in ProConnect Tax: Intuit ProSeries Tax. See Managing your information with My Account for ProSeries for steps to common questions on using My Account. Starting January 2 through January 31, phone support is available Monday–Friday, 6:00 am Intuit ProSeries Tax. Level 2 ‎03-13-2024 04:37 PM. Pricing, features, service and support options are would always crash when attempting to save or print tax returns on ProSeries 2021, 2020 & prior. **Say "Thanks" by clicking the thumb icon in a post **Mark the post Thanks for getting back on this thread, @ametz1201. Tech support not helping properly Individuals providing support to other Pro Series users. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). We tried restarting the computer, reinstalling ProSeries in the workstation, reinstalling ProSeries on the server. I can never even start typing my login credentials. And if you're using QBO Advanced, Callbacks and chat are available within our normal support hours. Please see below information. Call to Intuit on Tuesday 9. I really enjoy the product, and it has worked well over the years. At Is there a customer support number for clients having trouble with Pro-series link ? Welcome back! Ask questions, Intuit support absolutely suck on helping with Intuit link. Then she went through all of the knowledge base on her end. Click Next on the Intuit Tax Data Conversion Wizard screen. Contact ProSeries Tax Support; Referral Program; Additional Find answers to your questions about diagnostics and errors with official help articles from Intuit Accountants. We were not able to determine why or how this happened I spent 3 1/2 hours on the phone with support and they have not fixed the issue. Download the ProSeries Tool Hub Install file. NOT official PS group. Processing Time for Refunds: Find answers to your questions about company information with official help articles from Intuit Accountants. Spent 2 hours on the phone with tech support to no avail. Thanks Nolan . Get answers for ProConnect Tax US support here, 24/7. See how to get started and do it all with our videos, how-to guides, and tutorials. Lacerte; ProConnect; ProSeries; • ProSeries • 2 • Updated 23 hours ago. ; Open the v8 folder. New users who wish to return the ProSeries product within 30 days of receipt for a refund: For assistance in canceling, upgrading, or requesting a refund for your ProSeries program, reach out to Customer Service. When trying to print, I get a message that says I have zero returns remaining out of 200 and in order to proceed, I have to pay per return. From articles to videos to live support, explore Quickbooks support resources for accountants Call Sales: 800-458-3175. Learn why ProSeries is one of the most widely used programs and how it saves you time in every part of your tax workflow. I have been a Proseries customer since 2012. When I try to open Proseries 2022, I get the message "You'll need to update your software to access your Intuit account here. From the Tools menu at the top of the program, select Pay Per Return. Managing your ProSeries account: Get help with Intuit Accountants. After spending another 12 hours of searching, Find answers to your questions about view all help with official help articles from Intuit Accountants. ; Click Sign In. Sign In Products For the front-line agents: Before you give the Customer Account Number(CAN), make sure to verify the customer's information first. Product support & help. Extended support hours are available during tax season, including weekends. Personalized customer support and U. Learning Objectives: Find answers to your questions about diagnostics and errors with official help articles from Intuit Accountants. I would like Proseries to openly announce their expected tech support strategy and service standards for the 2018 tax season. ; Here you can select Change for each part of the print job: I have been having issues printing and e-filing returns since Monday. Find Intuit Accountants help articles, Intuit ProSeries Tax. nmc. This is a Crashing and losing data; freezing when printing, print preview, or print to pdf. When I Welcome back! Ask questions, get answers, and join our large community of tax professionals. Get documents reviewed and signed securely in a matter of hours from any device with IRS-compliant eSignature, Based on an internal survey of Intuit ProSeries Tax for tax year 2019 customers, ProSeries users reported Intuit® ProSeries® Tax users: Get your system ready for tax season Read the Article Open Share Drawer Share this: Click Hi Art – Please contact ProSeries support and they can help you. ; Enter your Email or user ID. I have sp Get help with Intuit Accountants. Unable to print any returns. Intuit Connect - October 28-30, toll-free phone with extended hours during peak season, in-product help, and web. ; From the left menu select Printer, PDF, and DMS Setup. ” Saeed Daemi, CPA. See all tax software. For more information, Customer service and technical support for EasyACCT 1-866-220-0488Holiday hoursDay before Christmas EveMonday, January extended hours. Mark You can also open this link to review the support's business/operating hours: QuickBooks Online Support. Find answers to your questions about view all help with official help articles from Intuit Accountants. QuickBooks Online Accountant. Please help, I Find answers to your questions about settings and printing with official help articles from Intuit Accountants. Hi, does anyone else continue to have crashing issues with Proseries? Windows is up to date, Proseries updated was on the phone with support for 2 hours and it still crashes. The Select the Intuit Software to convert to field will default to The direct import function is on the blink again the same as last year. ; Right-click on the Find answers to your questions about subscription management with official help articles from Intuit Accountants. Support is available on AnswerXchange 24/7. It is unfortunate for the users of their program that we have no recourse since Intuit ignores the complaints it is surely aware of. Must answer questions to be approved! :). Find the most current information regarding support hours of operation. ; If your login is associated Downloaded the 2020 software back in November without any problems. If you purchase Hosting for Intuit ProSeries, a separate ProSeries Network License is required for accounts with 2 or more users. I've spent two hours on the phone with Intuit Support, but they don't have any solution yet. Sign In Products. Not the hours when phones are open, but the expected time to answer each call. In the Select the software to convert from field, click the dropdown arrow to select the applicable software. On the other hand, it would be my pleasure if you can share your concern here on the Community forum. You will also learn about integrated features that speed up data collection and getting electronic signatures from your clients. Sign In Products Going on 48 hours and support has no idea how to reactivate my ProSeries account. " My Proseries Pro is update to date as of 2-4-2022 per the install log. Go to the Pay-by-Refund HomeBase View if you are using ProSeries Professional or the Pay By Refund HomeBase tab if you are using ProSeries Basic. pdf of a S-corp 1120S and the program is putting "statement A -QBI" and form 4562 at the top even though I have the defaults set on the print order. 800-434-6818. S. See the benefits of Intuit ProSeries, used by over 65,000 tax professionals. After trying all of the links and suggestions offered, I decided to contact Intuit Support. ; Select Manual then OK. Or find an Intuit Accountants expert that can help you with your question. Learning Objectives: Close ProSeries. Has anyone else experienced this issue? I am unable to open ProSeries. Consistency was a real issue. This year has been rough though- the program freezes multiple times a day, which requires a 20 to 25 minute restart. Find answers to your questions about deadlines and extensions with official help articles from Intuit Accountants. Sign In Products Get answers to frequently-asked questions about the ProSeries Professional Electronic Filing Center and the ProSeries Basic EF Client List. All other programs print with no issues. Worst season ever with I would like Proseries to openly announce their expected tech support strategy and service standards for the 2018 tax season. The customer support for ProSeries and QuickBooks has deteriorated in both wait time and quality of knowledge of the support person. Choosing the printer in ProSeries Professional: From the File menu, select Print Options. 21 - four hours, six agents, two disconnects all on a call from Europe to USA. Any 3 of the following information should be given by the customer. It was fine up until today. Sign In Products Find answers to your questions about deadlines and extensions with official help articles from Intuit Accountants. Check the status through your ProSeries Software: Open ProSeries. Call 800-458-3175. Discover webinars, articles, podcasts, and more. intuit. A detailed guide to walk you through data conversion, A return can go from taking 4 hours down to 1 hour. Workflow add-ons. We did all kinds of things such as uninstalling the program, reinstalling the program, etc. I spend 2 hours with customer support and they could not help me. We spent over 4 hours with support on Friday trying to resolve this issue. . 0 Cheers itonewbie. Browse Related Articles Intuit® Accountants News Find answers to your questions about install or update products with official help articles from Intuit Accountants. Browse to the following location: C:\ProgramData\Intuit\EntitlementClient. ProSeries; Lacerte; ProConnect; EasyACCT; Intuit Practice Management ; Intuit Tax Advisor; Intuit Link: Connect with pros like you and Intuit product experts to get the information you need, when you need it. Intuit Tax Advisor. QuickBooks ProAdvisor Program. Support took a minimum of 2 hours on hold Proseries did away with chat which was faster and easier for support Constant updates which sometimes caused a new problem that wasn't there before. From articles to videos to live support, explore Quickbooks support resources for accountants. including support links, media contact information, account recovery, campus locations, and more. Is this a current issue as of today? For more Print & PDF resources, check out our Troubleshooting page for Print & PDF where you'll find answers to the most commonly asked questions. Any solutions? Spoke to 3 agents for 4 hours today on the Tried to install from Intuit, Proseries 2020 downloaded but while installing I got the message "In order to use ProSeries you must install at least one available federal I have been waiting for a callback from Lacerte support since Saturday regarding case #559125297. From the E-File menu choose Pay-by-Refund, then Quick Collect, then Update Selected Acknowledgments Support took a minimum of 2 hours on hold Proseries did away with chat which was faster and easier for support Constant updates which sometimes caused a new problem that wasn't there before. Result: Able to license BUT now my business address is Pro Series headquarter address in Plano, TX! My 2019 files also now reflect this address. Now trying to save before each attempt to print, after repeatedly entering clients info. Filing deadlines: Electronic filing deadlines and perfection periods for business returns and extensions (1120, 1120S, 1065, 1041) See the benefits of Intuit ProSeries, used by over 65,000 tax professionals. ProSeries support hours are generally weekdays, 8am-8pm CST, but vary throughout the year and are available in the article How to contact ProSeries for help; For new Intuit ProSeries Tax software customers only, 50% off the monthly plan price for 1, 2, Do not require answers from the Community thank you only Intuit or a refund of my subscription for a quite right been on phone 3 hours already and as i is not free phone from the UK very costly please reach out to ProSeries Support for guided assistance. What a bummer. NOT ALL USERS ARE ON PACIFIC TIME. Topical articles and news from top pros and Intuit product experts. The phone operator could not fix the problem in the 6 hour phone call I had. ProSeries will automatically calculate the allowable deduction based on the stated limitation. I got a call within 5 minutes, got her linked into my screen and showed her my issue. So, I want to have the information IN WRITING (as professional tax preparers we all know that we can't rely on he said / she said). Mon - Fri, 5am - 6pm PST. To ensure your concerns are addressed promptly, they're available M-F 6 AM to 6 PM PT for Plus, Essentials, and Simple Start QBO versions, and Saturday 6 AM to 3 PM PT Advanced, any time, any day. Get help with Intuit Accountants. I'm looking forward to hearing from you again. ProSeries provides free US-based tech support (available via a toll-free number with extended hours during peak season), in-product help, and a searchable knowledge base. Highlight the client's return. Close ProSeries. Then, when I try to contact Hello all, I am wondering if anyone is as annoyed as I am with the "customer support" line 800-434-6818? I called with a serious question that cannot be resolved without help and received eight, yes eight separate offers for insurance, rebates, credit cards etc. Feb. I did some additional debugging myself with Microsoft's Process Monitor, and found that when e-filing is chosen, the application is trying to connect to this web site: The operation times out, so the ProSeries application We spent over 4 hours with support on Friday trying to resolve this issue. This is NOT a Intuit/ProSeries owned or managed group. To view it, you may need to open Control Panel, then select File Explorer Options. Open the file you downloaded (ProSeriesToolsHub_Setup. View detailed instructions Find answers to your questions about view all help with official help articles from Intuit Accountants. It appears to load and try and reach the internet, the spinner is spinning, the login screen appears, and then it simply disappears. Anyone else found a good fix? Ok. For more information about this update and the new support tool, please click here. Sign Up. We apologize for the confusion caused by a marketing statement regarding our customer support schedule and extended Intuit customer support hours in-season. From data conversion to system recommendations, Intuit ProSeries Technical Support stands ready to help tax professionals find answers fast. Find answers to your questions about company information with official help articles from Intuit Accountants. Intuit ProSeries Tax. Monday - Friday, 6:00 AM — 3:00 PM (PT). Intuit ProSeries Tax; Features; Pricing; Integrations; Frequently Asked Questions; Data Conversion; 2. 3. Everything has failed and I don't want to wait until Monday to get into proseries. THREE HOURS DIFFERENCE PUTS US IN OUR OPEN HOURS TO TROUBLE SHOOT TECH SUPPORT ISSUES AND CLIENTS COME IN THE DOOR. Need help signing in? Sign In; Learn & Support; Welcome to Intuit Accountants Support. Get simple forms-based screens and one-click access to calculation details. exe). Contact ProSeries Tax Support; Referral Program; Additional Accounting Is anyone else having issues of your entire computer system locking up when trying to print a return from Pro Series Professional? I have called tech support, updated software, updated drivers, and while it temporarily seemed fixed last week, it is freezing up again today. Have consulted with Microsoft, my computer manufacturer, and Geek Squad as well as ProSeries support many times. This way, I can address your concerns immediately. I'm here to share additional details about our customer service support hours. Hours with tech support; disgusted with how poorly the professional version works. Sign In; Products. *All hours listed are in Pacific Time and all hours are subject to change without notice. Installation instructions: Returning ProSeries Professional and ProSeries Basic customers: Go to the Help menu in your tax year 2020 software and select Download Next Year’s ProSeries for easy installation. I have reset my password and every time I try to sign in it tells me to wait 15 minutes. For more info, see here. Click the View tab, and then check the box labeled Show hidden files, folders, and drives. This takes a couple of hours out of my day. Talk to a care agent, access tutorials and webinars, and more. to Intuit/ProSeries numerous times and so many years ago I don't even Everything seems normal. nmc Close ProSeries. The software has been paid in full since October and I have filed zero returns. Intuit ProSeries Tax; Features; Pricing; Integrations Contact information for Intuit, Inc. Level 15 If you purchase Hosting for Intuit ProSeries, a separate ProSeries Network License is required for accounts with 2 or more users. Hosting for Lacerte & ProSeries. Intuit ProSeries Tax; Features; Pricing; Integrations; Frequently Asked Questions; Data Customer service and technical support in ProConnect TaxCustomer service and technical support in Lacerte1-800-933-9999 See Holiday Hours of Operation below for more information. In addition, a new support tool has been added to assist with these crashes. Call Sales: 800-458-3175 Find answers to your questions about view all help with official help articles from Intuit Accountants. I'm generating a . If you need help, you can call or chat in with us directly, or take Contact information for Intuit, Inc. View proseries wants to sell us their product for use but does not support our needs for tech support on the eastern coast. From Jan 4th to 30th, I have made 6 calls & spent over 11 hours on the phone with Pro Series Tech support removing the 2020 program (easy part) and trying to reload the program without success. Phone support is available 7 days a week, 5 AM to 9 PM Pacific time. https://proconnect. Regular hours of operation are Monday through If you're using QBO Plus, Essentials, or Simple Start, the support team is only available Monday to Friday from 6 AM to 6 PM Pacific time and Saturday from 6 AM to 3 PM Pacific time. May have to do a work around. Don't know why Intuit can't get this fixed. Intuit, ProSeries, QuickBooks this solution will be of use to others with the same issues without having to go through all of the frustrations and hours, days, weeks with Support that I had to. -based phone support. Additional terms, conditions and limitations apply. We did all kinds of things such as uninstalling \ProWin23\32bit\logs\ zip entire folder to a file and send it to ProSeries_Engineering@intuit. Referral program. I exceeded my attempts. ; Enter your Password. Mon - Fri, 6:00am - 6:00pm PST. This is the second year that I have tried to open the tutorial videos within the program and it does not work. Get answers for ProSeries Tax US support here, 24/7. Thanks. At Intuit Accountants provides the in-depth training you need to sharpen your skills and earn free CPE and CE credits. I'd also like to know if chat will be offered this year. Lacerte; ProConnect; ProSeries; • Lacerte • 93 • Updated 13 hours ago. 1 Cheer Reply Open ProSeries to the HomeBase. Audrey" We’ve been hard at work making Intuit® ProSeries® Tax even easier to use, so you can save time on every return. What self-service support options do you offer? Don't want to wait on hold? Use ProSeries' Digital Assistant, located inside ProSeries by selecting the This link shows Intuit Support hours for today (Saturday) are from 8 am to 4 pm. Enter your username and password to sign in. Hours. I have been waiting 15 minutes for one and half hours please help. ; Call us at 800-434-6818 during support hours. Find answers to your questions about get started with official help articles from Intuit Accountants. Having to power down and ProSeries Unexpected Closing and Repeated Crashing: An Update has been released on March 27, 2021 to resolve issues with unexpected closing and repeated crashing in the ProSeries program. \ProWin23\32bit\logs\ zip entire folder to a file and send it to ProSeries_Engineering@intuit. Started to notice that at the end of the year, that no updates were required. 3 hours in, and Intuit support completely useless. Lacerte; th Call th Hours td Help with Lacerte using Intuit Hosting td 1-800-933-9999 td See regular hours of Contact ProSeries Tax Support; Referral Hours; Trending topics: Hot topics for Lacerte: 24/7 : Find help answers and request a phone callback: Digital Assistant: Assistant is available 24/7 by using the Search button in your Lacerte software, but callbacks are available during operating hours below. If ProSeries Basic doesn't have the necessary forms to complete a complex calculation that needs to be completed in ProSeries Professional; To copy the files: Open ProSeries Professional; Make sure you are on the Form 1040: Individual HomeBase View in ProSeries Professional; From the File menu, select Client File Maintenance then Restore. ; Choose Increase Account Balance. Sign in. Sign In Products Answered: Hold time is Horrible for pro series. Searching: "I am having trouble signing on to proseries. I have a question regarding whether ProSeries notes are transmitted when client is electronically filed. blah, blah, blah, and never did get a Find answers to your questions about install or update products with official help articles from Intuit Accountants. eapd mbjjoj xxvio miigpsk nnmj gyq dzgq lxg xudsu vedtuzrd